Jupi

Compliance & Legal Requirements

Last updated: April 30, 2026

At Jupi, we're committed to compliance with all applicable laws and regulations governing AI companion platforms. This page outlines the measures we've implemented to comply with various legal requirements, including age verification, user safety, and content moderation.

Jupi is an 18+ platform only. Companion chatbots are not intended for minors and the platform is restricted to users 18 and older. We do not knowingly accept minors to the service. We actively block content that can be harmful for minors to ensure a safe environment for our adult users.

California Senate Bill 243 (SB 243)

Effective January 1, 2026, California's SB 243 establishes requirements for AI companion chatbot operators. Jupi complies through the following measures:

AI Disclosure

We clearly notify all users that they are interacting with an AI chatbot, not a human. This disclosure appears on every chat screen and in our Responsible AI Manifesto.

Suicide Prevention & Self-Harm Protocols

We use real-time AI moderation filters to detect suicidal ideation and self-harm content. When detected:

  • Messages are immediately blocked
  • Users are notified and referred to crisis service providers
  • Our system prohibits the chatbot from generating responses about suicidal ideation or actions

Crisis Service Providers:

  • United States: 988 Suicide & Crisis Lifeline (24/7)
  • United Kingdom & Ireland: 116 123 (Samaritans, 24/7)

Content Restrictions for Minors

We maintain strict measures to prevent the chatbot from generating sexually explicit content for minors and prohibit any encouragement of such conduct. Our moderation system automatically blocks all content involving sexual content with minors.

New York AI Companion Models Law

Effective November 5, 2025, New York's AI Companion Models Law establishes safeguards for AI companion chatbots. Jupi complies through the following measures:

AI Disclosure

We clearly and conspicuously notify all users that they are interacting with an AI, not a human. Our chat interface displays a persistent notice stating that the AI cannot feel emotions and that all responses are AI-generated fiction.

Crisis Prevention Protocol

We maintain protocols to detect expressions of suicidal ideation or self-harm and direct users to crisis service providers. When such content is detected, users are immediately referred to the 988 Suicide & Crisis Lifeline (US) or 116 123 Samaritans (UK & Ireland).

Age Verification

We comply with age verification requirements in California, Florida, the United Kingdom, and other jurisdictions:

  • All users must confirm they are 18+ to create an account
  • We may add third-party age-verification providers in the future to support ID-based verification and on-device age estimation
  • We actively block content that can be harmful for minors
  • We encourage parents to use device-level parental controls
  • Report suspected minor access at jupi@jupi.chat

Content Moderation

We use OpenAI's moderation endpoint to detect harmful content in real-time. Our system automatically detects and blocks:

  • Self-harm & suicide content (with crisis service referrals)
  • Sexual content with minors
  • Graphic violence
  • Illicit activities
  • Harassment & hate speech

Prohibited Content: Explicit image generation and deepfakes are not allowed on this platform. We strictly prohibit the creation, upload, or generation of explicit images, character avatars, or any form of deepfake content.

Users can report inappropriate content through our in-app reporting system. For privacy details, see our Privacy Policy.

Questions or Concerns?

If you have questions about our compliance measures or need to report a concern, please contact us at jupi@jupi.chat.

For more information about our safety practices, please review our Responsible AI Manifesto.