The Jupi App itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, belong to Bots and Bolts LLC (Bots and Bolts), a company registered in the United States of America.
Your privacy is important to us. It is Jupi's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, Jupi, and its associated services.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service.
In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.
This policy is effective as of 2 March 2023.
Last updated: 14 May 2024
The App is not directed to children and you may not use our services if you are not at least 18. If you are under the age limit for processing of personal data set by your country, you must not use the App, or your parent or guardian on your behalf must allow it.
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using our app and its associated services.
“Automatically collected” information refers to any information automatically sent by your device in the course of accessing our app and its associated services.
When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.
Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Our app may access and collect data via your device's in-built tools, such as: Storage, photos and/or media.
When you install the app or use your device’s tools within the app, we request permission to access this information. The specific data we collect can depend on the individual settings of your device and the permissions you grant when you install and use the app.
You have the option to upload and publicly display a profile picture image in our app and website. By uploading a profile picture to Jupi, you provide explicit consent for your image to be publicly displayed within the app (and any other web based platforms connected with the app) and agree to the terms outlined in this privacy policy. Profile pictures are used exclusively for enhancing user experience by enabling personal identification and interaction within the app. We do not use profile pictures for any other purpose without obtaining additional, explicit consent from the user.
Profile pictures may be stored on our servers or those of our third-party service providers, with whom we have agreements to ensure the protection of your data in line with this privacy policy. The names of such third-party services and links to their privacy policies will be provided upon request.
Access, Sharing, and Rights: Profile pictures are accessible to other users of the app to facilitate interaction and community building. We do not share profile pictures with third parties for marketing purposes without users' explicit consent. Users have the right to remove, replace, or request deletion of their account along with their profile picture at any time through the app's settings or by contacting support at jupi@jupi.chat.
Profile pictures are publicly visible by anyone who visit the app or our website for as long as the user's account remains active and are deleted or anonymized upon account deletion, except as required to comply with our legal obligations, resolve disputes, or enforce our agreements.
You must verify and accept that you are at least 18 years old to use the app and upload a profile picture.
We reserve the right to update the use and handling of profile pictures in accordance with changes to our app or legal requirements. Users will be notified of any significant changes and, where required, must provide consent for new uses of their profile pictures.
We may ask for personal information — when you contact us — which may include one or more of the following:
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information from you when you do any of the following on our website:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you consent to us accessing your social media profiles, we may combine information sourced from those profiles with information received from you directly to provide you with an enhanced experience of our app and services.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We may disclose personal information to:
Third parties we currently use include:
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our app or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example serving particular content to your device), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Third-Party AI Services: Jupi utilizes Artificial Intelligence (AI) technologies powered by third-party service providers, listed under the "Acknowledgement" section in our Terms of Use. These technologies are used to enhance various features within the app, such as AI characters and chatbots.
Data Handling by Third Parties: While Jupi facilitates the interaction between users and these AI technologies, Bots and Bolts LLC does not control, influence, or oversee the training methods, data usage, or algorithms of these third-party services. The data you provide may be processed by these third-party providers as part of their operational procedures, which are governed by their own terms and policies.
User Responsibility: Users are encouraged to review the terms and policies of our third-party AI providers to understand how their data may be used and how these services operate. It is important to recognize that these providers may use your inputs in ways that Jupi does not govern or dictate.
No AI Training by Jupi: Jupi does not use user data to train AI models or enhance AI algorithms internally. Any interaction that leads to data processing is handled by our third-party providers under their own regulatory and privacy frameworks.
Transparency and Compliance: Jupi commits to transparency in our use of third-party AI technologies and ensures compliance with applicable legal standards regarding data privacy and user rights. However, Bots and Bolts LLC is not responsible for the data handling practices of third-party AI services.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details:
Jupi
jupi@jupi.chat
BOTS AND BOLTS LLC
112 Capitol Trail Suite A1028 Newark DE 19711